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By using this website and/or its services, you accept the processing of your personal data as described in the privacy policy. In the Privacy Policy, the administrators of the Website describe endergy.gr how to use and protect users’ personal data through interactive features or automated data processing, in accordance with the General Data Protection Regulation (GDPR) 2016/679.

ThisPrivacyPolicyissubject to currentlegislationon the protectionofpersonal data anddoes not apply to anyother data,including data collected offline or datacollected by third parties (naturalorlegalpersons)fromwebsiteslinked to theendergy.gr(forexamplethroughlinkstothirdparties),butnotcontrolledbyit.

Therefore, this Website is not responsible for the Privacy and/or Personal Data Protection Terms followed by other websites. The privacy policy was created to ensure your privacy. You can contact us at info@endergy.gr if you have any questions or problems regarding your personal data and we will be happy to assist you.

The endergy.gr is in the process of complying with the GDPR regulation.

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Personal Data – According to Article 4 (1), personal data is defined as “any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”;

Processing – Respectively for processing pursuant to Article 4 (2) means: “any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation;  use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.”

Data Subject – a natural person whose personal data is being processed.

Child – a natural person under the age of 16.
We/Us – Endergy

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Data protection principles

We are committed to following the following data protection principles:

  1. The processing is lawful, fair, transparent. We always respect your rights before processing your personal data. We will provide you with the information we will process if you ask us to do so.
  2. The processing is limited to the purpose. Our processing operations match the purpose for which your personal data was collected.
  3. We collect and process as little personal data as possible for each purpose.
  4. Processing is limited to a specific period of time. We will not store your personal data longer than necessary.
  5. We do our best to confirm the accuracy of your data.
  6. We do our best to confirm the integrity and confidentiality of your data.

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Your Rights

We respect and are committed to satisfying, to the extent feasible and legal, the rights of the subject of personal data, as described in Chapter III of the GDPR 2016/679. Indicatively, the data subject has the following rights:

  1. Right to information – you have the right to know if your personal data is being processed, what data is being collected, where it has been collected from and why and by whom it is processed.
  2. Right to access – you have the right to access the data we collect from/about you. This includes the right to request and obtain a copy of the personal data you have collected.
  3. Right to rectification – you have the right to request the correction or deletion of your personal data that is incorrect or incomplete.
  4. Right to erasure – in some cases you can request the deletion of personal data from our records.
  5. Right to an object to processing – where applicable in certain circumstances, you have the right to object to the processing of personal data.
  6. Right to object to processing – in some cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  7. Right to object to automatic processing – you have the right to object to automatic processing, including profiling , and not to be the subject of a decision based on automatic processing. You can exercise this right when there is a profiling effect that creates legal consequences for you or affects you too much.
  8. Right to data portability – you have the right to obtain your personal data in a machine-readable format or, if possible, as a direct transfer from one processor to another.
  9. Right to object – in case we refuse your request in accordance with the right to access, we will provide you with the justification for doing so. If you are not satisfied with the way we have handled your request please contact us.
  10. Right to assistance from the supervisory authority  – you have the right to seek assistance from the supervisory authority for other legal avenues such as claiming compensation.
  11. Right to withdraw acceptance – you have the right to withdraw any acceptance you have made to the processing of your personal data.

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Data we collect

This can be  your e-mail, your name, – mainly information that is necessary to complete a service or to improve your service experience.

This includes information that is automatically stored by cookies and other tools. For example, information about your shopping cart, IP address, your buying past (if any), etc. This information is used to improve your service experience. When you use our services or if you view the content of our website, your actions may be monitored.

We collect information from our trusted partners upon confirmation that they have legitimate grounds to share this information with us. This may be information that you have offered directly to them or that they have gathered about you through their legal processes.

We may collect information about you that is publicly available.

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Use & Processing
of Personal Data

We use your personal data to:

  1. offer you the services you have requested, promotions at your request and communication with you in relation to these services, as well as informing you of changes to our services.
  2. enhance your service experience
  3. perform an obligation due to a law or contract

We use your personal data on the basis of legal channels or with your consent.

When a contract is to be drawn up or the obligations of a contract are to be fulfilled, we process your personal data for the following reasons:

  1. to certify – identify you,
  2. to offer you a service;
  3. to contact you either for sales or to invoice you.

Based on legal interest, we process your personal data for the following reasons:

  1. to send you personalized offers;
  2. to manage and analyze our customer base (purchasing behavior and history) in order to improve the quality, variety, and availability of services offered/made available;
  3. to conduct customer satisfaction questionnaires;

If you have not informed us accordingly, we consider that offering services that is similar or identical to your purchase history / browsing behavior on the website is in our legitimate interests.

With your consent We process your Personal Data for the following reasons:

  1. to send you newsletters with tips and articles about our services
  2. and promotional campaigns

We process your Personal Data in order to satisfy the obligation created by the Law and/or use your Personal Data for options offered by the Law. We have the right to anonymize the personal data we collect about you and use it. We will only use data outside our Policy when it is anonymous. We store your billing information and other information collected about you as long as it is needed for accounting purposes or for obligations governed by law, but not more than all of these.

We may process your Personal Data for additional obligations that are not listed here, but are compatible with the original purpose for which it was collected. To do this, we will make sure that:

  1. the relationship that exists between the purposes, content and nature of the Personal Data is suitable for further Processing;
  2. further Processing will not affect your interests; and
  3. there will be appropriate safeguards for the Processing.

We will inform you of some further Processing and purposes.

Contact forms

We use your personal data to:

  1. to offer you our services. This includes offering you services you have requested, offering you promotions at your request and communicating with you in connection with the services, communicating and interacting with you, and informing you of changes to any service.
  2. enhance your service experience.
  3. The data of the contact form are forwarded to our email server and are not stored in the cms (joomla or any other) and are kept for a short period of time, until all the actions required during your request are fulfilled.

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Access to your
Personal Data

We do not share your Personal Data with strangers. Your Personal Data, in some cases, is offered to our trusted partners in order to enable the offer of services or to enhance your service experience. We share your data with:

Our partners who process your data:

  1. Nobody

Our business partners:

  1. Nobody

Related third parties:

  1. Google Analytics – To track the use and efficiency of our website and our services

We only work with partners who are able to ensure an adequate level of security for the processing of your Personal Data. We disclose your Personal Data to Third Parties or Public Bodies when we are legally obliged to do so. We may disclose your Personal Data to Third Parties if you have permitted it or there are legal bases and reasons for doing so.

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Safeguarding your

We do our best to safeguard your Personal Data. We use secure protocols to communicate and transfer data (such as HTTPS).

We use anonymising and pseudonymising where appropriate. We monitor our systems for potential vulnerabilities and attacks. We use software to protect the website and server.

Although we try our best, we cannot guarantee information security. However, we promise to inform the relevant authorities of a possible data breach. We will also inform you if there is a threat to your rights or interests. We will do everything possible to prevent a data breach and assist the authorities if there are any such breaches.

If you have an account with us, please note that you must keep your username and password secret.

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We do not intend to intentionally or knowingly collect information from children. We do not target children with our services.

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Cookies & other technologies

We use cookies and/or similar technologies to analyze customer behavior, administer the site, track user movements, and collect information about users. This is to personalize and enhance your service and good experience with us.

A cookie is a small text file that is stored on your computer. Cookies store information used to help websites function. Only we have access to the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may delay the use of some actions.

We use cookies for the following reasons:

  1. Mandatory cookies – these cookies are mandatory for you to make use of some important actions on our website, such as logging into it. These cookies do not collect any personal information.
  2. Functional cookies – these cookies offer functionality that make the use of our services more convenient and make the offer of personal features and options possible. For example, they can remember your name and email on annotation forms, and you don’t have to go through that information again the next time you comment.
  3. Analytics cookies – these cookies are used to track the use and efficiency of our website and services.
  4. Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and your interests. In addition, they are used to limit the number of repetitions you see an ad. They are usually found on the website by advertising networks with the consent of the website operator. These cookies remember that you have visited the website and this information is shared with other organizations such as advertisers. Often targeted or advertising cookies are linked to the functionality of the website offered by the other organization.

You can remove cookies stored on your computer through the settings in your browser. Alternatively, you can control some of our 3rd day cookies by using a privacy-ensuring platform such as optout.aboutads.info or youronlinechoices.com. For more information on cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic to our website. Google has its own Privacy Policy which you can see here. If you want to prevent Google Analytics from tracking you, please visit the Google Analytics opt-out page.



Website: dpa.gr

Call Center: +30 210 6475600

Address: Kifisias 1-3, P.C. 115 23, Athens

Email: contact@dpa.gr

We reserve the right to make changes to the Privacy Policy.